General Terms and Conditions of Sale of Eutech at 15/08/19
Eutech – 12 Rue Jean Monnet – 10600 The Saint Luc Chapel – info@eutech.fr
OFFERS :
The offers of Eutech and its subsidiaries can be broken
down as follows:
• Equipment (CPUs, peripherals, cables and interfaces …)
complying with the technical specifications in the
manufacturer’s catalogs.
• Standard software, fixed or configurable, to which the
Client is supposed to adapt.
• Technical assistance for the installation and use of
standard hardware and software.
STANDARD EQUIPMENT AND SOFTWARE:
a) order and delivery
The hardware and software covered by the contract are
described in the commercial and contractual
documentation. The delivery of the material will be
planned by mutual agreement, according to the
constraints of the Customer and the time of supply, at
the date of the order.
The deadlines indicated in appendix run from the date of
payment of the deposit. Delays in delivery can not in
any way justify an application for cancellation or
compensation for any reason whatsoever.
Unless otherwise agreed between the parties, the
hardware and software will be deemed removed by the
Customer to our premises. The Customer bears the cost of
transporting the equipment to the place of installation.
The same applies if the Customer requests the addition
of new items to the equipment after delivery.
Before delivery, the Customer will ensure compliance of
its electrical installation and compliance with
environmental standards, to be defined. The
responsibility of Eutech and its subsidiaries can not be
held liable for damage due to non-compliance with these
instructions.
b) installation and reception of equipment
Eutech and its affiliates or delegate will unpack the
equipment at the site, install and connect the devices,
and verify the proper operation of the assembly. The
Client will appoint from among his collaborators an
interlocutor responsible for the use of the
equipment.
A series of tests carried out in the presence of the
Customer will result in the contradictory signing of a
delivery note for the equipment issued by Eutech and its
subsidiaries. The reception of specific software made
separately for the Customer’s needs will be
pronounced separately, so as not to create confusion
between services of a different nature.
In any case, and for lack of formal reservations of the
Customer, the material will be deemed received within
three calendar days of delivery.
c) transfer of ownership
Eutech and its subsidiaries reserve ownership of the
hardware and software until full payment of the agreed
price (Law 80-335 of 12/05/90); the risks are, however,
transferred to the Customer as soon as the delivery note
is signed, Eutech and its subsidiaries being subrogated
in the Customer’s rights with respect to its
insurers, or in the absence of any third party liable
for the damage, up to the amount of are still due.
In the case of leasing, the delivery will only take
place after receiving the formal agreement of the
financial institution. The delivery note and / or the
declaration of the financial institution’s
compliance will be signed simultaneously with
Eutech’s delivery note and its subsidiaries.
d) guarantees
This contract applies to the supply of standard products
and Eutech and its subsidiaries subscribe only to
obligations of means and not of result. Consequently, it
can not be held beyond the guarantee of conformity of
the hardware and software to the specifications
appearing in the manufacturer’s catalogs and
documentation. The Customer must comply with the
instructions in the manuals, and the responsibility of
Eutech and its subsidiaries can not be engaged in case
of mishandling.
The warranty applied to the products is the
manufacturer’s warranty without prejudice to the
legal warranty.
The material is guaranteed and repaired directly by the
manufacturer or his delegate, under a separate contract,
which will be accepted and signed by the Client
simultaneously with the signing of these. This service
agreement will take effect at the end of the warranty
period.
No compensation may be claimed as damages and interest
for immobilization of the equipment. In particular, all
indirect damages, such as loss of turnover, are
excluded.
The software is provided as is, and Eutech and its
subsidiaries can not guarantee the total elimination of
anomalies. In case of subsequent findings of anomalies,
the Customer must immediately notify Eutech and its
subsidiaries, and provide all the elements likely to
detect their origin. The concept of anomalies is limited
to the impossibility of using the latter to perform the
functionalities compliant with the original
specifications. The consequences of mishandling or
misinterpretation of documents are excluded.
e) use of software
The software can only be used on the equipment
identified on the front. The Customer has a
non-exclusive and non-transferable software license.
The intellectual property of the program and the
documents provided is not assigned to the Client, and
belongs to the author of the software. Customer may not
sell, transfer, communicate software or its copy to
third parties.
The Customer undertakes to reproduce the mention of the
proprietary rights of the publisher on all the backup
copies that may be created.
Eutech and its subsidiaries do not undertake to upgrade
the software provided in case of modifications of the
basic hardware and software provided by the
manufacturer.
Similarly, Eutech and its subsidiaries do not guarantee
that the addition of peripheral devices or devices
complementary to those described in the commercial and
contractual documentation, will not imply modifications
of the software or their questioning.
The merger of the standard software interaction into
separate new features does not change the terms of this
agreement. Thus the Customer can not claim any
industrial property rights, or resale on software,
including those defined in the invoice.
The user has proceeded under his own responsibility or
with the assistance of his advice, to the determination
of the use and the limits of the products ordered. As a
result, he is solely responsible for their adequacy to
his needs, and the achievement of his objectives.
In particular, it is his responsibility to ensure:
• Have qualified staff
• Support the implementation of control, backup and
backup procedures for the safeguarding of its
information.
• Ensure that the structures of his company are able to
integrate and support the changes brought about by the
new methods of information processing.
f) Termination of order
Termination of the order may be effected by Eutech and
its subsidiaries unilaterally in the following cases:
• in case of financing by an organization if it does not
provide its irrevocable agreement within 15 days of the
establishment of a Proforma invoice
• the Customer does not take possession of the hardware
and software object of the order within 15 days after
the first presentation of the notice of provision sent
in Recommended with Acknowledgment of receipt
In this case the installments paid on the signing of the
order are retained by Eutech and its subsidiaries as
termination indemnity.
TECHNICAL ASSISTANCE :
Technical assistance refers to assistance provided by
Eutech and its subsidiaries for the installation and use
of information processing products.
This assistance may include the following areas:
• Setting or assistance with the use of standard
software
• Start up help
• Further education
These services may be provided either at the
Customer’s premises or at the premises of Eutech
and its subsidiaries, according to terms and conditions
to be agreed.
In all cases, these services are previously subject to a
descriptive quote and an intervention schedule.
Specific studies, analyzes and programming work do not
fall within the scope of these offers.
INVOICING:
Prices and terms of payment are specified on the
invoices of Eutech and its subsidiaries.
Travel expenses for staff, assistance or training will
be invoiced separately on receipts.
It will be the same for supplies, accessories and
consumables (listings, magnetic media, printheads).
The delivery of bills of exchange or other securities
creating the obligation to pay does not constitute a
payment.
In the event of non-payment by the Customer within the
agreed deadlines and after formal notice by registered
letter with acknowledgment of receipt remained
ineffective for 15 calendar days, Eutech and its
subsidiaries may ipso jure:
• Require the totality of the sums remaining due
regardless of the payment terms initially granted.
• Suspend support services
• Declare the contract and orders in progress
• To charge default interest calculated at the rate of
2% per month from the due date of the sums, with a
minimum of 120 € plus the legal compensation for
recovery costs of 40 € in accordance with to artice
L441-6 of the Commercial Code.
• As a penalty clause, require an increase equal to 15%
of the amount of the claims in application of articles
1226 and following of the civil code.
• A settlement arrangement never makes novation to the
application of this clause, and of the resulting
increase except express agreement on this point.
STAFF :
During the term of the Agreement and for the twelve (12) months following its expiry, the Customer waives any hiring requests from participating Eutech Personnel, who must participate in and / or participate in the performance of the Contract without the Eutech’s prior and written agreement.
In the event that the Customer hires Eutech Personnel as a result of such solicitations, the Customer agrees to pay Eutech a lump sum indemnity – this covers, in particular, the selection and recruitment expenses, the training expenses and damages resulting from commitments already made – equal to the last six (6) months of gross pay of the relevant Eutech Personnel. The reciprocal also applies to Eutech towards the employees of the Customer.
GENERAL PROVISIONS :
This Agreement represents the entire agreement of the
parties and supersedes any other document.
Any modification will only be valid with the written
agreement of Eutech and its subsidiaries, and these will
prevail over the Customer’s terms of purchase.
Neither party will be held responsible towards the other
for the non execution or the delays in the execution of
this contract, which would be due to the occurrence of a
case of absolute necessity or any other cause which
would be reasonably out of his control.
The fact that one of the parties has not demanded the
application of any clause in this contract, whether
permanently or temporarily, can in no way be considered
as a waiver of the rights of this party arising of that
clause.
The invalidity of any of the articles or paragraphs of
this contract will not invalidate the entire
contract.
This contract is not assignable.
Any difficulties relating to the application of the
present contract will be exclusively subject, in the
absence of amicable agreement, to the Courts of the seat
of Eutech and its subsidiaries to which the parties
grant territorial jurisdiction, whatever the place of
use of the material or the software or the
defender’s home.
This clause of election of jurisdiction, by express
agreement of the parties, applies even in case of
summary.